Privacy
What we hold, and what we do with it.
This describes how WellParsed handles your information. It is written to match what the product actually does. Where something is not yet true, it says so.
Last updated 8 August 2026.
What we collect
- Your resume. The file you upload, and the text and role history read out of it.
- Job postings. The URL or the text you paste, and the requirements read out of it.
- Your answers. What you type or say in the interview, including voice transcripts.
- What we build from those. Your experience library, drafted claims and composed resumes.
- Your email address, only if you choose to sign in. You can use the product without one.
- Operational records. Which model handled which task, how long it took and what it cost, so the service can be metered and debugged.
Where your work is stored
On our servers, from the moment you paste something — not only on your device. Before you sign in, that work belongs to an anonymous identity holding no name and no email. Signing in attaches the same work to your account. Uploaded files are held in object storage; everything else is held in our database.
Who else sees it
To do its job the product sends parts of your information to service providers. They process the request and return a result. Nothing is published, sold, or shared with employers, and nothing is posted anywhere on your behalf.
- Language model providers, reached through OpenRouter: job text, resume text and your answers, in order to read postings, draft claims and run the review pass.
- ElevenLabs, for voice interviews: your speech, processed in the cloud rather than on your device.
- Stripe, for payments. Card details go to Stripe directly and never reach us; we hold only the customer and subscription identifiers.
- Cloudflare R2, which stores your uploaded resume file.
- Inbound, which delivers sign-in emails.
Errors are recorded in error tracking we run ourselves. It is configured to carry operational detail only — identifiers, counts and reasons — and never the content of your resume, answers or postings.
Model training
We do not train models on your information and we do not give it to anyone to train on. Every request we send on your behalf carries a no-retention instruction, so it is routed only to providers that do not store what we send them. That instruction is attached to every call rather than to the ones we remembered, and a provider that will not comply is refused rather than quietly used.
Voice
Voice is optional. The microphone is requested the first time you use it, never at launch. Audio is not stored anywhere by us. The transcript is, because your own words are the evidence behind every line the product writes.
Deleting your data
Settings has a Delete my data control. It removes your uploaded files from object storage and your rows from the database — resume, roles, library, answers, transcripts, claims, resumes and sessions — immediately rather than on a schedule, and the removal is verified rather than assumed. It cannot be undone. Records we must keep for tax and accounting, held by Stripe, are not ours to delete.
How long we keep it
Until you delete it. There is no automatic expiry: your experience library is the thing that makes the tenth job easier than the first, so it is kept until you say otherwise.
Cookies and tracking
No advertising trackers and no third-party analytics. The app stores a session identifier on your device so it can recognise you between visits, and that is what the “no account needed” path relies on.
Your choices
- Use the product without an account, and without giving an email address.
- Use it without voice, and without uploading a resume.
- Delete everything, at any time, from Settings.
- Ask what we hold about you by writing to the address below.
Children
WellParsed is not intended for anyone under 16, and we do not knowingly collect their information.
Changes
If this changes in a way that affects what happens to your information, the date at the top changes with it.
Contact
Questions about any of this: hello@mail.mvp-labs.com.